Telephone Conversation

1.Transferring a Call
2.Phone Etiquette Training
3.Making a Date 
4.Office Phone 
5.Top 6 Ways to Get An Angry Customer to Back Down
6.15 tips to improve First Call Resolution in the Call Centre
7.4 Tips for Better Phone Communication

Phone Etiquette Training - දුරකථන සංවාදයකදී  අප පිළිපැදිය යුතු ආචාරධර්ම 

1.Phone Etiquette Training
2.Telephone Etiquettes And Manners